Maintenance

MAINTENANCE

MAINTENANCE

Industry Leading Elevator Maintenance Solutions

 

 
‘Protect your investment and extend the life of your existing equipment with Orbitz Elevators proactive elevator maintenance packages.’

Regular maintenance by Orbitz Elevators includes standard procedures such as lubricating all rotating equipment and other moving parts, as well as thorough checks and adjustments to every aspect of the equipment during each defined maintenance cycle. Your Orbitz Elevator maintenance technician will also clean, adjust and replace worn parts, inspect, test and fine tune ride quality and smooth door operation, record relevant and vital information for future scheduling, communicate work carried out, provide detailed reports and discuss the elevator performance with people who use the elevators.

Our in-house technical department are able to service all types of original equipment manufacturers including Otis, ThyssenKrupp, Schindler, Kone, Boral, European products, Chinese products, Non-proprietary products and more. Our exclusive Proactive Maintenance program provides the most comprehensive care available for elevator equipment of all types, no matter its age, condition, or manufacturer.
 

3 Levels of Elevator Maintenance Packages

Orbitz Elevators comprehensive maintenance program includes 3 levels of maintenance packages are designed to meet the equipment, usage, and budgetary needs of every building owner. All of our maintenance plans include inspection of critical components and notification of any anticipated shutdown situations.

Silvercare
A basic proactive maintenance plan to prolong the life of existing equipment with regularly scheduled lubrication and adjustments.

 

goldcare
A customisable maintenance plan designed to suit the needs of unique buildings. At your discretion, the plan can include extra service calls, repairs and testing, in addition to your regularly scheduled maintenance visits.

 

platinumcare
The complete elevator maintenance solution. The Platinumcare package includes everything required to keep equipment running smoothly, safely, efficiently and “worry-free”. In addition to regularly scheduled maintenance visits, parts, labour, service calls, and testing are all included in this all-inclusive package.

 
MAINTENANCE PACKAGES FLYER

 

MAINTENANCE YOU CAN RELY ON

Regular scheduled preventative maintenance visits provide the essential care that is vital to extend the useful life of your equipment. During these scheduled visits your maintenance technicians will not only carry out standard items such as lubricating all rotating equipment and other moving parts, but thoroughly check and adjust every aspect of the equipment during each defined maintenance cycle throughout the service period. We clean, we adjust, we replace worn parts, we inspect, test and fine tune ride quality and ensure smooth door operation, we record relevant and vital information for future scheduling, we communicate work carried out and provide detailed reports, we discuss the elevator performance with people who use the elevators.
 

UNBEATABLE ELEVATOR MAITENANCE

We believe in charging reasonable prices for regular elevator maintenance, out of contract works and after hours’ callouts. Our pricing is competitive and below the industry benchmark.
 

MINIMISE SERVICE INTERRUPTIONS

During each visit, Orbitz Elevators inspects and tests critical components in order to determine any potential equipment failures. In anticipation of a component failure, we can source parts and schedule a repair in advance of a sudden shutdown to significantly reduce service interruption.
 

TECHNICAL SUPPORT & EXPERTISE

Our skilled and professional elevator technicians are recruited from both Australia and the broader elevator industry around the world, with the technical ability to service all types of original equipment. Our dedicated team are equipped with modern technical diagnostic tools and advanced experience to ensure your elevators performance and service reliability. Our technical team and customers are supported by our National 24/7 call centre with direct access to enhanced services, spare parts and cloud based customer and supplier information.
 

PERSONALISED SERVICE

An essential benefit to our customers is to ensure we give clear and concise communication, detailing in advance of any forthcoming unscheduled work that may affect the performance and/or service interruption of their elevator assets. Thereafter, we strongly believe in communicating the outcomes of our work to our customers to ensure we address any potential issues or just report back with a tick of approval of the asset performance.
 

VALUE ORIENTED MAINTENANCE PACKAGES

Orbitz Elevator provides a variety of Proactive Maintenance packages to meet the equipment, usage, and budgetary needs of every building owner. Our customers benefit from non-inflated spare part and material pricing, we continuously review our pricing structure with our suppliers and pass on all savings straight to our customers. From comprehensive coverage to just the basics, we can design a package that’s a perfect fit for any building and its maintenance budget.

Why wait for a problem to occur with your elevator? Get proactive and Contact us today to find the perfect maintenance package to suite your requirements.

Orbitz Elevators